Collection Bureau Associates ("CBA," "we," "us") respects your privacy. This notice explains what information we collect through this website, how we use it, and the choices available to you. It also summarizes how we handle information in the course of our work as an accounts receivable management company.
Information We Collect Through This Website
- Information you provide. If you contact us through this site — by form, email, or phone — we receive the information you choose to share, such as your name, contact details, and the substance of your inquiry.
- Technical information. Like most websites, our hosting infrastructure may automatically log standard technical data such as IP address, browser type, and pages visited, used for site security and operation.
Information We Handle as a Collection Agency
In the course of our business, CBA receives account information from the creditors we serve. This may include names, contact information, account balances, and related records. Where accounts originate with healthcare providers, information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable business associate obligations.
We use this information solely to perform accounts receivable services on behalf of our clients, consistent with the Fair Debt Collection Practices Act (FDCPA), applicable state law, and our agreements with those clients.
How We Use Information
- To respond to inquiries submitted through this website
- To perform the services our clients engage us to provide
- To maintain the security and integrity of our systems
- To meet legal, regulatory, and licensing obligations
What We Do Not Do
- We do not sell personal information.
- We do not report accounts to the credit bureaus. CBA does not furnish account information to Equifax, Experian, or TransUnion.
- We do not share consumer account information except as necessary to perform our services, as authorized by our clients, or as required by law.
- We do not use consumer account information for marketing.
Security
We maintain administrative, technical, and physical safeguards designed to protect the information we handle, including secure transmission methods for sensitive communications.
Your Rights Regarding a Collection Account
Third-Party Links
This site may link to websites we do not operate. Those sites are governed by their own privacy practices.
Changes to This Notice
We may update this notice from time to time. The effective date above reflects the most recent revision.
Contact Us
Questions about this notice or our privacy practices may be directed to:
Collection Bureau Associates
P.O. Box 1929
Bainbridge, GA 39818
(229) 246-5533 · contact@cbasoutheast.com